Return Policy
At Cake Company,
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer the following refund policy:
RETURNS
We accept returns on all unworn, undamaged items within 30 days of the delivery date.
To initiate a return, please contact our customer service team at info@cakecompany.store.
Please note that we do not cover the cost of return shipping, and are not responsible for any lost or damaged packages during the return shipment process.
REFUNDS
Once your return has been received and inspected, we will issue a refund to the original form of payment within 30 days. Please note that shipping fees are non-refundable.
If you received a defective or damaged item, please contact our customer service team within 30 days of the delivery date to request a replacement or refund.
EXCHANGES
We do not currently offer direct exchanges. If you would like to exchange an item, please follow the returns process above and place a new order for the desired item.
CONTACT US
If you have any questions or concerns about our refund policy, please contact us at